Support

Need help with RoomTrail, PlanSketch or Notebook? Email us and we'll get back to you, usually within two business days.

Email: support@kerflinelabs.com
Please include the app name, your device (for example iPad Pro 11-inch) and the iOS or iPadOS version.

RoomTrail tips

Walk at a steady pace and keep doors open between rooms.
Keep each scan under about 5 minutes. If the device gets warm, finish and start a new scan.
Good lighting helps. Avoid pointing at mirrors and large windows for long.

Scanned dimensions are estimates. Check the key measurements with a tape or laser in the app before relying on them.

Room scanning needs an iPad or iPhone with a LiDAR sensor.